Interpretive Skills Training

a fresh approach for connecting People and Place

Designed for interpreters, educators, museums, conservation organizations and those whose work involves connecting people and place.

Rooted in The Soulful Stewardship Method, Erica's trainings offer a fresh, creative approach proven to give your staff new tools and techniques to help them recharge their connection to their work, innovate program design and delivery, and engage visitors better than ever. Participants walk away with improved skills in interpretation, creative thinking, storytelling, program design, audience engagement and team-building. Effective for all site types; from wild to urban and from military to historic. Effective for brand new hires to seasoned staff. See below for training options and formats.


Learn & Hone Skills

for stronger Audience engagement

✓ Empower Creative Thinking
✓ Design and Deliver Well-Balanced Programs
✓ Cultivate Teamwork and Collaboration
✓ Gain a Creative Reboot & Mitigate Burnout


Choose from these Training Options:

Introductory Presentation [75 min. to half day]

Especially for volunteers, this hands-on, interactive session provides an interpretive overview and offers techniques to hone program delivery. Helps individuals see the familiar through new eyes and increase their ability to deliver tight, engaging, well-paced, well-rounded short informal visitor experiences, or longer tours. Excellent for team-building to get the season started or to give a powerful mid-season boost. (Limited availability)
Get in touch to learn more.

01. The Core Curriculum Intensive [1-Day Format]


1-Day Format

This signature training is customized for your site and works for all levels of experience, from new hires to seasoned staff.

The one-day format structure follows seven segments that lead participants on a comprehensive learning journey that empowers creativity and offers a fresh or renewed understanding of the art and science of interpretation. Participants gain skills in program delivery and team building, and outline a well balanced program to engage diverse visitors. Ask for sample agenda. Request more information→


02. The Soulful Technique Boot camp [2-Day FormaT]


2-Day Format

This two day format builds on the one day training and allows time for participants to practice and integrate the ideas and skills gained in day one.

The second day allows time develop ideas, build on personal strengths and work collaboratively with others. Participants gain experience offering a complete well-balanced program as a collaborative team. This format allows time for valuable peer and instructor feedback. Ask for sample agenda. Request more information→

03. Mastering Soulful Interpretation [3-day Format]


3-Day Format

This three day format empowers staff to design, develop and deliver fresh programs.

The third day allows time for participants to develop and practice their ideas, and get additional support for program development and delivery. Participants offer their programs as practice, increasing their confidence in delivery style and honing their techniques for increased audience engagement. Ask for sample agenda. Request more information→

04. Master Class [follow up/Return Visit]


Master Class

This follow-up master class builds on the previous training time to reinforce ideas, practice techniques and further support staff with collaborative program development and individual coaching/support.

This can be further customized to support your current staffing needs and priorities.
Request more information→

05.Sense of Place, Stewardship & Soulful Tourism


 Soulful Tourism

Designed to foster collaborative exchange between stakeholders, community members, organizational staff and others through cultivating and sharing sense of place stories.

This work helps generate fresh ideas, boost creativity, team-build and discover strategies that enrich a sense of place and belonging.
Request more information→


  Training for the Niagara Falls National Heritage Area & Erie Canal National Heritage Area

Training for the Niagara Falls National Heritage Area & Erie Canal National Heritage Area

Highly Recommended

"We brought Erica in to help us master the art of storytelling and to learn how to share the meaning of these places even more effectively. When we worked with Erica before, it was one of the most meaningful experiences of my career. I was thrilled by seeing the growth in rangers and the inspiration they gleaned.”
Chief of Interpretation, National Mall and Memorial Parks, Washington, D.C

“I personally used  techniques from this training in my programs and found they were incredibly powerful every time, with all ages. I also observed my staff applying Erica's techniques as well. I feel that the level of programs this year was just outstanding. Even our more "science based" interpreters brought in more of the emotional, reflective techniques.  We’ll continue using what we learned. They were especially effective for creating the baseline of connection that leads to meaningful dialogue.”
Supervisory Ranger, Cape Cod National Seashore

"Erica provided our staff with a fresh angle on interpretation, new techniques, and the opportunity to experiment, with coaching support. Through discussions, activities and practice, our interpreters strengthened and re-imagined their approach to sharing our place-based natural and cultural resources with visitors. This training served as a solid foundation piece in our seasonal training and complimented prior trainings around audience-centered engagement techniques, peer coaching, and resource content.”
Chief of Interpretation, Marsh-Billings-Rockerfeller NHP/Saint-Gaudens NHS

Participant Feedback

"Re-energizing for even the most seasoned staff"
Ft. Stanwix National Historic Site

"I would definitely recommend this component to all career NPS interpreters."
Training Participant, National Mall and Memorial Parks, Washington, DC

"I see how I can apply this to tours that seem stale."
Montana State Historical Society

"I've attended numerous session throughout my career, and I honestly feel that this was the best, most energetic, true feeling workshop about what we do and love."
Howard County Parks and Recreation, Columbia, MD

“As a marine, I don’t always feel comfortable expressing philosophical or emotional feeling with strangers. However, these activities encouraged just that and the universally positive responses encouraged me further. I was able to connect with a deeper side of myself." Yosemite National Park

“I’m inspired to use the toolbox we’ve been given in my interpretive programs. I’m excited to use these new techniques.” Acadia National Park

"Erica creates a kind of alchemy in the room where even the most timid of us is inspired to find the writer within. She gave us new tools and reminded me of tools I once knew and had long forgotten. She inspired me to get back to an interpretive project I had put aside which I am now working on with renewed enthusiasm and focus." National Association for Interpretation

Prior Training Clients:

    National Park Service

    • Acadia NP
    • Adams NHP
    • Assateague Island NS
    • Big Thicket NP
    • Cape Cod NS
    • Everglades NP
    • Fredrick Law Olmsted NHS
    • Ft. Stanwix NHS
    • Gateway NRA
    • Governors Island NM
    • Grant-Khors NHS
    • Great Smokies NP
    • Hopewell Furnace NHS
    • Independence NHP
    • John Fitzgerald Kennedy NHS
    • Marsh Billings Rockefeller NHS
    • National Mall and Memorial Parks
    • Niagara Falls National Heritage Corridor
    • Salem Maritime NHS
    • Saint Gaudens NHS
    • Sagamore Hill NHS
    • Saugus Iron Mill NHS
    • Springfield Armory NHS
    • Yosemite NP


    Other Parks and Historic Sites

    • Arkansas State Parks Spring Training
    • Castle in the Clouds, NH
    • Historic Deerfield, MA
    • Idaho State Parks and Recreation Conference
    • Maryland Parks and Recreation Association Conference
    • Montana State Parks Spring Training